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Why consistency is key for schools in times of crisis

A principal in the UAE reflects on how their school has supported students, teachers and parents during the conflict in the Middle East – and how this proves that schools are more than just places of learning
25th March 2026, 5:00am

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Why consistency is key for schools in times of crisis

https://www.tes.com/magazine/leadership/strategy/middle-east-schools-why-consistency-key
Consistency is vital to help communities during crisis

In recent weeks, schools in the United Arab Emirates have had to adapt quickly - but what has stood out the most is not the disruption but the consistency with which students and teachers have responded to it.

So while things are different - students log in from home, conversations happen through screens and the rhythm of the day looks different - beneath these much remains unchanged: relationships, expectations and a shared sense of purpose.

This consistency is vital, though, because for many young people, uncertainty does not always present itself in obvious ways.

It can appear as difficulty concentrating, a drop in motivation or simply a sense that something feels different but in a way that is hard to explain.

Some students seek reassurance; others withdraw slightly. Neither of these responses is unusual but they both require careful attention.

Protecting student wellbeing

This is why in our school and across the GEMS Education network, wellbeing has been central to our response.

At GEMS Wellington Academy - Silicon Oasis, we moved quickly to support families through online sessions, helping parents to navigate conversations and recognise how their children may be feeling.

We also introduced a parent resource hub that is open to all, to support families in spending meaningful time together, with a focus on wellbeing and connection.

Finally, via social media, we have offered clear, age-appropriate guidance, helping families to have conversations and support learning with confidence and empathy at a time when many are also managing their own responses.

Many families have reached out to express gratitude for the care and connection they have felt. As one parent shared: “I am truly touched by the empathy and thoughtfulness shown during this time.”

Messages like these are powerful reminders that schools play a vital role in holding communities together.

Continuity of learning

As well as all this, we have ensured that students continue to interact regularly with their teachers and peers. These connections, even when remote, are essential in maintaining a sense of belonging and emotional stability.

Continuity of learning has been critical. Having invested in digital learning over several years, we were able to transition quickly to a structured programme of synchronous (live) lessons, independent work and regular feedback.

What matters most is not the technology itself but how it is used.

Live teaching remains central, enabling teachers to guide learning and sustain a sense of classroom presence, while independent activities provide flexibility and maintain engagement.

Helping staff

We recognise that educators are not only adapting their teaching but also managing their own responses to uncertainty, too.

Drawing on the wider expertise available across our network, we have provided staff with access to specialist guidance, including sessions led by psychologists focused on managing stress, maintaining routine and supporting families.

Alongside this, we continue to share practical resources to help colleagues recognise how uncertainty can affect motivation, focus and sense of purpose, and how to respond with consistency and care.

A shared response

What has been most reassuring is the consistency of response across the community. Teachers have adapted with professionalism and care.

Students have shown resilience and maturity. Parents have engaged with openness and trust.

It has shown why schools are not only places where learning happens; they also support communities with structure, connection and stability when these are needed most.

Education does not pause when circumstances change. It adapts, continuing to support learning and wellbeing.

The habits of care, consistency and connection we build now are what will stay with our students long after the moment has passed.

Sarah O’ Regan is principal/CEO at GEMS Wellington Academy - Silicon Oasis in Dubai

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